Customer
Stories

Discover what’s possible with a reverse mortgage.

Turning unused equity to travel and fulfillment.

When Susan bought a fixer-upper in Hermosa Beach, California, at age 26, she never expected it would be her home for the rest of her life. But 40 years later, at 67, she's thrilled to have been able to experience so much in her beloved house. And thanks to a reverse mortgage from Finance of America, Susan can look forward to many more years in the home she loves. "There's much history and so much good feeling about all that has gone on in this home all through these years. I'm so very grateful for this house and excited I can remain in it," she says.

Helping family now, and later

Devotion to family led retired professor Craig Smith, 76, to buy his home in Long Beach, California, in 1997. The duplex allowed him and his ailing mother to share a home and still have their own spaces. Though his mother passed away years ago, Craig’s commitment to his family remains an important motivation in his financial decisions. With a HomeSafe reverse mortgage loan from Finance of America, he can enjoy his retirement and lend a helping hand to his family.

Putting the house to work

Nature and animal lover Mark bought his “in the city but not in the city” home in 2002. Located next to a reservoir, he gets occasional visits from wildlife, like the snake that came and sunned itself beside his cat one afternoon. “I really enjoy my backyard. I sit out there quite a bit,” he says. All in all, “it’s just a really pleasant place to live,” he says. When Mark retired in 2013, he realized that the money he’d need to fund his retirement was tied up in the home he didn’t want to sell. A HomeSafe reverse mortgage loan from Finance of America has allowed him to keep the house and pay for some of his big-ticket retirement goals.

Living in her corner of paradise

Cynthia, 70, can pinpoint the day fifty years ago when she realized she always wanted to live in the house she grew up in. “I remember as a 20-year-old running down the side of the house with all the greenery around me and hearing the frogs and the birds, and I thought, you know, I don’t want to go anywhere. I just want to stay right here.” Now, thanks to a HomeSafe reverse mortgage loan from Finance of America, she can enjoy her retirement in the Santa Monica Canyon home she loves.

There’s nowhere else I’d rather live

Living in San Francisco for the past 46 years, Linda has found her happy place. Every Sunday, you can hear Linda singing in her church choir. She’s an experienced alto but has recently been dabbling as a tenor, though she admits it’s not something that has come naturally to her. And when she’s not harmonizing with the choir, she’s helping out in the children’s center. It’s not just the kids who benefit from Linda’s generosity, she graciously shares her home by hosting international students who are studying abroad to learn English. “I’ve met a lot of students from all over the world…that has been rewarding and a lot of fun to do.”

November 13, 2023

They were honest. We were kept well informed of what was going on.

Johnny B.

November 14, 2023

Everyone I dealt with were very kind and knowledgeable. All my emails or phone calls were answered in a matter of hours not days. I felt my interests were #1 with them

Cathy H.

December 8, 2023

Taking the first step of inquiry was the hardest part. Once we spoke with the advisor assigned to assist us, it was smooth sailing from that point onward. Every question we posed was answered to our satisfaction.

Robert J.

December 21, 2023

It was a very pleasant experience. At first we were kind of intimidated when the sales person briefed us on the volume of documents, and whether we could sign them from home. He explained how that could be done. When the document came up, he guided through the process very professionally, very patiently. If he could not answer the question we had he would get back to us in a timely manner — he was very punctual and very understanding, did a fine job explaining the process, the financial end, the benefits, and prepared us for the closing. At no time did he exhibit any pressure, but explained the options and the benefits.

Andre F.

January 28, 2024

Caring about us, helping us when necessary, and being there for us when we had questions. They made the process easy, were happy and supportive, and got us through the steps necessary to complete the process!! Thank you for everything!

Kathleen D.

February 5, 2024

My loan processing was done quickly and efficiently. Appraisal was ordered and completed quickly. My loan officer was prompt in keeping me updated on everything. Altogether, a very pleasant and positive experience!

Sandra S.

February 13, 2024

Everyone I dealt with was very positive and informative to make sure I was getting what I wanted and that there would be no surprises.

Patricia S.

March 5, 2024

The help that we received during the entire process made all the difference for my wife and I. Courteous, friendly assistance was the key

Philip K.

March 13, 2024

Loan officers very knowledgeable, helpful, and personable. I liked that my messages were answered promptly!

Donna S.

March 28, 2024

Everything was smooth, very well explained, when there was a problem or concern. The people that I was working with got right on it, most delays were the fault of mine everything else was very good. Service is top notch, thanks guys for everything.

Alfred B.

Finance of America borrowers have been compensated for their participation. Their statements are their own.